Cookie Policy

This Cookie Policy explains how our gaming platform uses cookies and similar technologies when you visit our website or use our services. This policy applies to all users accessing our online casino games, including slot machines, table games, and live gaming experiences. We are committed to transparency about data collection practices and ensuring compliance with Indian privacy regulations while providing you with the best possible gaming experience.

1. What Are Cookies and How We Use Them

Cookies are small text files that are placed on your device when you visit our website. These files contain information that helps us recognise your browser and remember certain information about your preferences and gaming sessions. We use various types of cookies to enhance your gaming experience, ensure platform security, and provide personalised content.

Our gaming platform utilises cookies for multiple purposes essential to online casino operations. These include maintaining your gaming session, remembering your preferred games, tracking your betting patterns for responsible gaming purposes, and ensuring the security of financial transactions. We also use cookies to analyse website performance and user behaviour to continuously improve our services.

The cookies we deploy are designed to work seamlessly with our gaming software and payment processing systems. They help us maintain the integrity of random number generators in our slot machines, ensure fair play in card games, and prevent fraudulent activities. Additionally, cookies assist in delivering targeted promotions and bonuses based on your gaming preferences and activity history.

2. Types of Cookies We Use

We categorise our cookies into several types based on their functionality and purpose within our gaming environment:

  • Essential Cookies: These are necessary for basic website functionality, including user authentication, gaming session management, and payment processing security
  • Performance Cookies: Used to collect information about how players interact with our games, which slots are most popular, and how long gaming sessions typically last
  • Functional Cookies: These remember your preferences such as language settings, favourite games, betting limits, and display options
  • Marketing Cookies: Used to deliver personalised advertisements and promotional offers based on your gaming interests and activity patterns
  • Analytics Cookies: Help us understand user behaviour, game performance statistics, and platform usage patterns to improve our services
  • Security Cookies: Essential for detecting and preventing fraudulent activities, protecting against unauthorised access, and ensuring responsible gaming compliance

Each cookie type serves specific functions that contribute to providing a secure, enjoyable, and personalised gaming experience. We regularly review and update our cookie usage to ensure optimal performance and compliance with evolving privacy standards.

3. Third-Party Cookies and Gaming Partners

Our gaming platform integrates with various third-party service providers to deliver comprehensive casino experiences. These partners may place their own cookies on your device to provide specialised services such as live dealer games, progressive jackpot networks, payment processing, and customer support systems.

Third-party gaming software providers use cookies to ensure game integrity, manage progressive jackpots across multiple platforms, and provide real-time gaming statistics. Payment processors utilise cookies for secure transaction processing, fraud detection, and compliance with financial regulations in India.

We carefully select our third-party partners and ensure they adhere to strict privacy and security standards. However, we recommend reviewing the privacy policies of these third parties as their cookie practices may differ from ours. We maintain agreements with all partners requiring them to handle user data responsibly and in accordance with applicable Indian privacy laws.

Social media integration cookies may also be present if you choose to share gaming achievements or connect your social accounts. These cookies are governed by the respective social media platforms’ privacy policies and cookie usage terms.

4. Cookie Management and Browser Controls

You have several options for managing cookies on our gaming platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling certain cookies may affect your ability to access specific features or games on our platform.

Here are instructions for managing cookies in popular browsers:

  • Chrome: Go to Settings > Privacy and Security > Cookies and other site data. You can choose to block all cookies, allow all cookies, or customise settings for specific sites
  • Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data. Select your preferred cookie handling options and manage exceptions
  • Safari: Open Preferences > Privacy > Cookies and website data. Choose your cookie preferences and manage website-specific settings
  • Edge: Access Settings > Cookies and site permissions > Cookies and site data. Configure your cookie preferences and exceptions
  • Opera: Go to Settings > Advanced > Privacy & Security > Cookies. Select your preferred cookie handling method

Our platform also provides cookie preference settings where you can choose which types of cookies to accept. You can access these settings through our privacy dashboard, allowing you to customise your experience while maintaining essential gaming functionality.

5. Data Retention and Cookie Lifespan

Different cookies have varying lifespans depending on their purpose and functionality within our gaming ecosystem. Session cookies are temporary and are deleted when you close your browser or end your gaming session. These cookies are essential for maintaining your login status and current gaming state.

Persistent cookies remain on your device for predetermined periods, ranging from a few days to several years. Gaming preference cookies typically last for one year, allowing us to remember your favourite games and settings. Security and fraud prevention cookies may persist longer to maintain protection against known threats and suspicious activity patterns.

We regularly review and update our cookie retention policies to ensure we only retain data for as long as necessary to provide our services effectively. Cookies related to responsible gaming and player protection may be retained longer to ensure compliance with Indian gaming regulations and our duty of care obligations.

You can manually delete cookies at any time through your browser settings. However, this action may require you to reconfigure your preferences and may temporarily affect your gaming experience until new preference cookies are established.

6. Privacy Rights and Contact Information

Under Indian privacy laws and our commitment to user privacy, you have specific rights regarding cookie usage and data collection. You can request information about what cookies are stored on your device, request deletion of non-essential cookies, and opt out of marketing and analytics cookies while maintaining access to our gaming services.

We provide transparent information about our cookie practices and regularly update this policy to reflect changes in our technology, legal requirements, or business practices. You have the right to withdraw consent for non-essential cookies at any time without affecting your ability to access core gaming features.

If you have questions about our cookie policy, need assistance with cookie settings, or want to exercise your privacy rights, our customer support team is available to help. We are committed to addressing your concerns promptly and ensuring your gaming experience aligns with your privacy preferences.

For technical support regarding cookie-related issues that affect your gaming experience, our support team can provide personalised assistance to resolve problems while respecting your privacy choices. We maintain detailed records of cookie-related inquiries to continuously improve our privacy practices and user experience.

Last updated: January 28, 2026